Four screens. Two minutes.
Do it at home, on WiFi, the night before you leave. Installing isn’t activating — your plan doesn’t start until your phone meets a network abroad.
Open Settings → Mobile Data → tap Add eSIM
Select 'Use QR Code'
Scan the QR code received by email or find it in My eSIMs
Follow on-screen instructions → tap Done
QR code can only be scanned once. Make sure you have WiFi before starting.
No QR code handy? Every plan can be installed manually instead — in My eSIMs, tap "Enter details manually" and copy the SM-DP+ address and activation code into the same screen.
Downloading the profile needs internet. Airport and hotel WiFi is exactly where it tends to fail.
“Japan” rather than “Secondary”. In two weeks you won’t remember which is which.
An installed profile is dormant. It costs nothing and burns no validity until it connects abroad.
Bank codes and two-factor texts still arrive on your usual number. Only data moves.
Install before your trip. Only activate when you arrive at destination.
Enable your eSIM
Settings → Mobile Data → select eSIM Agora → toggle ON
Enable Data Roaming
Settings → Mobile Data → tap eSIM Agora → Mobile Data Options → Data Roaming → toggle ON
Set as Mobile Data line
Settings → Mobile Data → tap 'Mobile Data' at top → select eSIM Agora
Disable Data Switching
Settings → Mobile Data → 'Allow Mobile Data Switching' → toggle OFF
This prevents your iPhone from automatically switching to your regular SIM and generating unexpected charges.
Calls & SMS
Keep your regular SIM active to receive calls and SMS. Note: receiving calls may generate roaming charges with your carrier. We recommend using WhatsApp for free calls and messages abroad.
Important
Only enable Data Roaming on your eSIM Agora line — not on your regular SIM. This is the most common mistake.
Almost always weak WiFi or a captive-portal network. Switch to a stable connection and retry. A restart clears a stuck attempt.
The QR was scanned before — sometimes on the same phone. Check SIM manager: the profile may already be there, just switched off.
Give it two minutes after landing, then toggle flight mode once. Still nothing: check roaming, then select a network manually in carrier settings.
Look in spam, then open My eSIMs — the QR always lives there too. Anything still missing, write to support@esimagora.com.
Switch the line on when you arrive. Everything else is automatic.