Privacy Policy
Last updated: May 2026
eSIM Agora respects your privacy. This policy explains what data we collect and how we use it.
Data We Collect
Email address — to deliver your eSIM and send your QR code
Payment information — processed securely by our payment partner. We never store your card details.
Device information — to ensure eSIM compatibility with your phone
Usage data — data consumption on your active eSIMs
How We Use Your Data
Deliver your eSIM QR code by email
Provide customer support
Send order confirmations and receipts
Improve our service and user experience
Third-Party Partners
We work with trusted partners to operate our service. We share only the minimum data necessary.
Secure payment processing partner
Email delivery partner
Authentication and security partner
eSIM connectivity partners worldwide
Data Retention
We retain your order data for 2 years from the date of purchase, after which it is permanently deleted from our systems.
Your Rights (GDPR)
If you are located in the European Union, you have the following rights regarding your personal data:
Right to access your data
Right to correct your data
Right to delete your data
Right to data portability
To exercise any of these rights, contact us at support@esimagora.com.
Cookies
We use only essential cookies required for authentication and secure session management. We do not use tracking or advertising cookies.
Contact
For any privacy-related questions, contact us at support@esimagora.com.